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Editions
The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Joe L. Wheeler, W. Earl Sasser Jr., James L. Heskett, Joe Wheeler
240 pages • 2008
ISBN/UID: None
Format: Not specified
Language: English
Original Pub Year: 2008
Edition Pub Date: Not specified
Publisher: Not specified
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Format
Language
W. Earl Sasser, Joe Wheeler, James L. Heskett
225 pages • hardcover • 2008
ISBN/UID: 9781422110232
Format: Hardcover
Edition Pub Date: 01 Dec 2008
Publisher: Harvard Business Review Press
Hardcover 225 pages • 2008
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