Kathryn H. King-Metters

1 book

Successful Service Operations Management With CDROM and Access Code by Kathryn H. King-Metters, Richard D. Metters, Madeleine Pullman, Steve Walton

Successful Service Operations Management With CDROM and Access Code

Kathryn H. King-Metters, Richard D. Metters, Madeleine Pullman, Steve Walton

406 pages • hardcover • 2002

informative medium-paced