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240 pages • missing pub info (view editions)
ISBN/UID: 9781439167281
Format: Paperback
Language: English
Publisher: Free Press
Edition Pub Date: 25 March 2009
Description
Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the author...
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240 pages • missing pub info (view editions)
ISBN/UID: 9781439167281
Format: Paperback
Language: English
Publisher: Free Press
Edition Pub Date: 25 March 2009
Description
Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the author...
Community Reviews
Content Warnings