Editions

The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization

Current edition
The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization by Patrick McCarthy, Robert Spector
The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization
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Patrick McCarthy, Robert Spector

The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization

Patrick McCarthy, Robert Spector

289 pages • 1995

nonfiction business informative slow-paced
Other editions (4)
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture by Breanne O. Reeves, Robert Spector

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Robert Spector, Breanne O. Reeves

224 pages • 2017

nonfiction business informative slow-paced
The Nordstrom Way to Customer Service Excellence by Patrick D. McCarthy, Robert Spector

The Nordstrom Way to Customer Service Excellence

Robert Spector, Patrick D. McCarthy

missing page info • 2017

nonfiction business informative slow-paced
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture by breAnne O. Reeves, Robert Spector

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Robert Spector, breAnne O. Reeves

225 pages • 2017

nonfiction business informative slow-paced
The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture by Breanne O. Reeves, Robert Spector

The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture

Robert Spector, Breanne O. Reeves

missing duration info • 2017

nonfiction business informative slow-paced