The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture by Breanne O. Reeves, Robert Spector

The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture

Breanne O. Reeves, Robert Spector

Audiobook edition missing duration info Add in missing duration information • audio • 2017

5 editions

nonfiction business informative slow-paced
mark as owned
More Options
add to favorites

Browse Similar Books

Read With Others

Start a Readalong

Start a Buddy Read

Book Information

Add Missing Information

Report Missing/Incorrect Information

Powered by AI (Beta)
Loading...

Description

The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service. In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonym...

Show More

Community Reviews

Loading...

Content Warnings

Loading...