Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work by

Organization and Management

Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work

344 pages hardcover

1 edition

nonfiction business politics psychology challenging informative medium-paced
More Options

Read With Others

Book Information

Powered by AI (Beta)
Loading...

Description

This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the ma...

Show More

Community Reviews

Loading...

Content Warnings

Loading...