Leonard L. Berry

5 books

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success by Leonard L. Berry

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

Leonard L. Berry

288 pages • 1999

nonfiction business informative inspiring medium-paced
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations by Leonard L. Berry, Kent D. Seltman

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

Leonard L. Berry, Kent D. Seltman

276 pages • 2000

nonfiction business informative slow-paced
Marketing Services: Competing Through Quality by A. Pasuraman, Leonard L. Berry

Marketing Services: Competing Through Quality

A. Pasuraman, Leonard L. Berry

228 pages • paperback

nonfiction business economics informative medium-paced
Management Lessons From Mayo Clinic by Leonard L. Berry, Leonard L. Berry

Management Lessons From Mayo Clinic

Leonard L. Berry, Leonard L. Berry

393 pages • digital • 2000

nonfiction business informative slow-paced
On Great Service: A Framework for Action by Heather Berry, Leonard L. Berry

On Great Service: A Framework for Action

Heather Berry, Leonard L. Berry

292 pages • hardcover

nonfiction business economics