What I managed to rip from these letters was that, despite they were well written, Abelard was self-centered, worried about his reputation, arrogant, eager to gather pity from others and lacked the sense of responsibility. Heloise was asking him to write more and express his kindness and love to her after being put into a convent by him etc. So... I didn't really see that "true love" thing going on for even half the time I was reading.