I'm pretty sure I bought this for a dollar because it was on sale. I still think I overpaid. In a short book that feels like it's digested pap from other business advice, Stanier tries to boil down coaching to seven simple questions. The basics are to ask "What's on your mind" as an opener, close with "and anything else?" and "what's the real problem for you here?" as a way to focus on real difficulties.

The advice is shallow, and not backed by any notable evidence or even anecdotes. The annotated bibliography at the end is the best part of the book.