When we first met Mercedes, she is in a Paris fashion bouquet. We learn that she is the hostess of said shop, owned by her husband, Eric. We quickly discover that she has a gift or rather, a curse.

It's not an ability that others would understand, so she keeps it hidden away. She is also guilt-ridden that she has such an ability as she feels it's not natural. However, she is grateful for it because it allows her to continue to keep the company of her daughter, Danielle, who is no longer among the living.

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