Hell used to be a place of physical torment, but as the world changed so did it, and now it is a morass of bureaucracy that is beginning to center around Thomas Fool, one of Hell's Information Men. This is a noir style mystery where Thomas is seeking a demon that eats souls as he tries to navigate his uncertain future, deal with the visiting angels he is playing tour guide for, and try not to get killed (or, preferably, noticed). I love the idea of Hell as bureacracy, and Unsworth has some great pieces (the Man of Plants and Flowers, the ocean of souls) but overall it lacks depth. Why did sexless angels Fall and become creatures that use humans as prostitutes? I didn't mind the gore, but it felt a little gratuitous to be constantly describing the violence these people were subject to without it making sense or advancing the plot. Why don't any of Hell's humans remember their human lives? It seems counter-intuitive to the idea of hell to be punished for sins you can't remember committing. It was also never clear what of their human lives people remembered, and that felt important. It was a fun read, but not particularly memorable. I will be interested to see what he comes up with next.