I saw this book mentioned in passing by someone who said they were working on unlearning patterns of behavior, and resonated with the topic, though I’d never heard specifically of non-defensive communication (NDC). I tried to take my time with this book, only reading a chapter a day to make sure I digested all the information laid out. I found myself wanting to take notes and acknowledging that I am much more susceptible to defensive language and communication than I previously considered. Ellison does a remarkable job at breaking down what seems like a mountain of information into bite-sized steps that feel realistic and achievable. I’m looking forward to using some of the tools I’ve picked up from this book!