I loved this book because it is so general yet very specific. It manages to talk about different forms of discrimination without judging one as worse than another. 

I think this is a wonderful book for allies who like more practical guidance of how to interact effectively with affected and non-affected people. This book acknowledges that we are all not perfect and implements human imperfections in their recommendations.

I found this to be a holistic book, summarizing lots of findings into one. Maybe not a lot of new things for people who are already into communicating respectfully, but still a very nice and informative read!