i have to be honest, i wanted to like this, and listening on audio with great british accents helped a bit, but mostly i was SO FRUSTRATED and annoyed by all the characters (nobody had redeeming qualities? everyone was annoying?) and the general incompetence within their retail store setting, and all the tangled lies within the fake amnesia plot line... i just truly couldn't do it. i DNFed at about 50% through and honestly wish i had quit sooner and I AM SO SORRY TO SAY IT because i have loved other alexis hall books!!! this just was not it for me.