I took so many notes while reading this book! It was packed with tips and tricks and I loved the mix of information with personal stories from the author's real-life experience with the FBI.

I know that probably 95%+ of the people the author has interacted with during his real-life negotiations were men, but it's obvious this book is for a wider audience, and so it was mildly annoying that nearly everything was related to a 'he', 'him', or 'guy'.

On that, while I was fascinated by the stories, I would have  appreciated a few more detailed examples/walkthroughs of more of the day-to-day scenarios a typical reader would encounter.

All in all though, a great book, and the best I've read so far this year. Definitely make sure whichever edition you read has the One Sheet appendix attached!