This felt more like a workbook guide than a traditional book, and I would've appreciated real life rather than only theoretical examples, but for what it is, this has a lot of important information. For example, the CLEAR acronym (Challenge, Learn, Evaluate, Adjust, Reframe) seems useful. The skills were explained well and repeated often so information could be fully absorbed. Smith is obviously knowledgeable as a guide, but the language is accessible without being condescending.