Writing letters is a lost skill, but going to the post office is not. Especially in this time when the powers that be are trying to close and sell off the post office I find this story more important than ever. I feel for Bianca, as I too have had beautiful letters covered by ugly postage by the domineering post office lady. But with a little courage, we can all make a new friend and find that there is a lot to like, even about Yolanda.