Bare Knuckle Customer Service (second edition): How To Deliver A Knockout Customer Experience Every Time by Simon Hazeldine, Chris Norton

Bare Knuckle Customer Service (second edition): How To Deliver A Knockout Customer Experience Every Time

Simon Hazeldine, Chris Norton

208 pages • missing pub info (view editions)

nonfiction business economics informative medium-paced
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"Customer service has been central to Dell's success - this book is packed with practical techniques and proven insights for improving performance." - Michael Dell, CEO, Dell When You Get This One Thing Right You'll Literally Obliterate The Compet...

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