Rethinking Public Service Delivery: Managing with External Providers by Janine O'Flynn, John Alford

Public Management and Leadership

Rethinking Public Service Delivery: Managing with External Providers

Janine O'Flynn, John Alford

312 pages paperback

2 editions

nonfiction politics medium-paced
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Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working - includi...

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