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Book Information
484 pages • paperback • 1 edition
ISBN/UID: 9789351502814
Format: Paperback
Language: English
Publisher: Sage Publications Pvt. Ltd
Edition Pub Date: 27 Aug 2018
Description
This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. Total Qual...
Community Reviews
Content Warnings
484 pages • paperback
ISBN/UID: 9789351502814
Format: Paperback
Language: English
Publisher: Sage Publications Pvt. Ltd
Edition Pub Date: 27 Aug 2018
Description
This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. Total Qual...
Community Reviews
Content Warnings