Calls May Be Recorded for Training and Monitoring Purposes by Katharina Volckmer

Calls May Be Recorded for Training and Monitoring Purposes

Katharina Volckmer

176 pages paperback 2024

8 editions

fiction contemporary reflective medium-paced
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In a London call centre, Jimmie helps holiday makers with myriad problems, but he is hardly a model employee. He doesn't simply provide customer service to his clients and advice to his colleagues, he gets involved in their fantasies and frustrati...

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