Conflict Management: A Primer by George Kohlrieser, Matthew Lippincott, George Pitagorsky, Amy Gallo, Daniel Goleman, Richard Boyatzis

33 pages 2017

1 edition

informative medium-paced
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The Emotional Intelligence competency we call Conflict Management involves having the ability to help others through tense situations, tactfully bringing disagreements into the open, and defining solutions that everyone can endorse. Leaders who ta...

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