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144 pages • first pub 2008 (view editions)
ISBN/UID: 9780838909522
Format: Paperback
Language: English
Publisher: American Library Association
Edition Pub Date: Not specified
Description
Based on more than 50 years of author expertise in organizational improvement, The Quality Library offers a methodology to pinpoint trouble areas and improve processes. By developing a customer-focused system outlining library processes and networ...
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144 pages • first pub 2008 (view editions)
ISBN/UID: 9780838909522
Format: Paperback
Language: English
Publisher: American Library Association
Edition Pub Date: Not specified
Description
Based on more than 50 years of author expertise in organizational improvement, The Quality Library offers a methodology to pinpoint trouble areas and improve processes. By developing a customer-focused system outlining library processes and networ...