Difficult Conversations: How to Discuss What Matters Most 10 Anv Upd edition by Sheila Heen, Douglas Stone, Douglas Stone, Bruce Patton
Difficult Conversations: How to Discuss What Matters Most 10 Anv Upd edition

Sheila Heen, Douglas Stone, Douglas Stone, Bruce Patton

Difficult Conversations: How to Discuss What Matters Most 10 Anv Upd edition

Sheila Heen, Douglas Stone, Douglas Stone, Bruce Patton

missing page info Add in missing page information first pub 1999 (view editions)

informative slow-paced
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Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult convers...

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