Process Improvement and Quality Management in the Retail Industry by Chris Thomas, Stephen George, Arnold Weimerskirch

Process Improvement and Quality Management in the Retail Industry

Chris Thomas, Stephen George, Arnold Weimerskirch

242 pages missing pub info (view editions)

nonfiction business economics medium-paced
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The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Authors George, Thomas, and Wei...

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