Satisfaction: How Every Great Company Listens to the Voice of the Customer by James D. Power IV, Chris Denove

Satisfaction: How Every Great Company Listens to the Voice of the Customer

James D. Power IV, Chris Denove

266 pages hardcover

2 editions

nonfiction business economics
More Options

Read With Others

Book Information

Powered by AI (Beta)
Loading...

Description

At last, the ultimate guide to customer satisfaction by the world's leading authority on the subject For nearly four decades, J. D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying atte...

Show More

Community Reviews

Loading...

Content Warnings

Loading...