Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer

Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Jay Baer with Jay Baer (Narrator)

Audiobook edition 5h 36m audio 2016

3 editions

nonfiction business self help informative reflective fast-paced
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Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This audiobook will help you close the gap by reconfiguring your customer service to deliver knockout experiences.The near-univ...

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