The Service Systems Toolbox by John Bicheno

The Service Systems Toolbox

John Bicheno

352 pages paperback 2008

3 editions

self help informative reflective medium-paced
More Options

Read With Others

Book Information

Powered by AI (Beta)
Loading...

Description

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical...

Show More

Community Reviews

Loading...

Content Warnings

Loading...