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Book Information
256 pages • paperback • first pub 2009 • 12 editions
ISBN/UID: 9780814436479
Format: Paperback
Language: English
Publisher: Amacom
Edition Pub Date: 04 Mar 2015
Description
Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional...
Community Reviews
Content Warnings
256 pages • paperback • 2009
ISBN/UID: 9780814436479
Format: Paperback
Language: English
Publisher: Amacom
Edition Pub Date: 04 Mar 2015
Description
Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional...
Community Reviews
Content Warnings