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Book Information
294 pages • paperback • 1 edition
ISBN/UID: 9780814420324
Format: Paperback
Language: English
Publisher: Amacom
Edition Pub Date: 12 Sep 2012
Description
Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Ren e Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Cus...
Community Reviews
Content Warnings
294 pages • paperback
ISBN/UID: 9780814420324
Format: Paperback
Language: English
Publisher: Amacom
Edition Pub Date: 12 Sep 2012
Description
Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Ren e Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Cus...
Community Reviews
Content Warnings