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Book Information
224 pages • hardcover • 6 editions
ISBN/UID: 9781423145844
Format: Hardcover
Language: English
Publisher: Disney Editions
Edition Pub Date: 08 Nov 2011
Description
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Disney Institute specializes in helping professionals see new possibilities through concepts not found in the typical workplac...
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224 pages • hardcover
ISBN/UID: 9781423145844
Format: Hardcover
Language: English
Publisher: Disney Editions
Edition Pub Date: 08 Nov 2011
Description
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Disney Institute specializes in helping professionals see new possibilities through concepts not found in the typical workplac...