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192 pages • first pub 2007 (view editions)
ISBN/UID: 9781874719984
Format: Hardcover
Language: English
Publisher: Routledge
Edition Pub Date: 08 February 2007
Description
Almost every manager today knows that satisfying customers by meeting their quality demands is a critical component of business success. Quality management is a given in modern companies - a competitive imperative. Yet it was not always so. Back w...
Community Reviews
Content Warnings
192 pages • first pub 2007 (view editions)
ISBN/UID: 9781874719984
Format: Hardcover
Language: English
Publisher: Routledge
Edition Pub Date: 08 February 2007
Description
Almost every manager today knows that satisfying customers by meeting their quality demands is a critical component of business success. Quality management is a given in modern companies - a competitive imperative. Yet it was not always so. Back w...
Community Reviews
Content Warnings