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170 pages • first pub 2016 (view editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Edition Pub Date: Not specified
Description
We're all consumers, which means we've all been frustrated by poor customer service.Martha Humler, who spent her career in retail and advertising and is married to one of the kings of customer service—an executive with the Ritz-Carlton Hotel Co.—s...
Community Reviews
Content Warnings
170 pages • first pub 2016 (view editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Edition Pub Date: Not specified
Description
We're all consumers, which means we've all been frustrated by poor customer service.Martha Humler, who spent her career in retail and advertising and is married to one of the kings of customer service—an executive with the Ritz-Carlton Hotel Co.—s...
Community Reviews
Content Warnings