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Be Our Guest: Perfecting the Art of Customer Service by The Walt Disney Company, Theodore Kinni, Michael D. Eisner

Be Our Guest: Perfecting the Art of Customer Service

The Walt Disney Company, Theodore Kinni, Michael D. Eisner

208 pages 2001

4 editions

nonfiction business adventurous informative lighthearted medium-paced
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Description

Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.

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