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241 pages • first pub 1990 (view editions)
ISBN/UID: 9780688088965
Format: Hardcover
Language: English
Publisher: William Morrow & Company
Edition Pub Date: 01 November 1990
Description
It's Not My Department is Peter Glen's radical new handbook on how to give and receive the best service. He provides instant put-to-work advice for businesspeople who know that the customer service revolution is coming, and want to be one step ahe...
Community Reviews
Content Warnings
241 pages • first pub 1990 (view editions)
ISBN/UID: 9780688088965
Format: Hardcover
Language: English
Publisher: William Morrow & Company
Edition Pub Date: 01 November 1990
Description
It's Not My Department is Peter Glen's radical new handbook on how to give and receive the best service. He provides instant put-to-work advice for businesspeople who know that the customer service revolution is coming, and want to be one step ahe...
Community Reviews
Content Warnings