Service where it Counts: Making a Difference on the Front Line by David E. Reed

Service where it Counts: Making a Difference on the Front Line

David E. Reed

75 pages missing pub info (view editions)

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Whether your customers are internal to your organization or those paying the bills, providing exceptional service is a task that requires a lot of hard work. You have the ability to turn any customer interaction into one that earns a loyal fan of ...

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