Virtual Selling: Going Beyond the Automated Sales Force to Achieve Total Sales Quality by Thomas M. Siebel, Michael Shawn Malone
Virtual Selling: Going Beyond the Automated Sales Force to Achieve Total Sales Quality
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Thomas M. Siebel, Michael Shawn Malone
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Virtual Selling: Going Beyond the Automated Sales Force to Achieve Total Sales Quality

Thomas M. Siebel, Michael Shawn Malone

248 pages • first pub 1996 (view editions)

informative medium-paced
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Instead, Siebel and Malone demonstrate the need to incorporate Sales Force Automation (SFA) within an overall philosophy that supports the sales force by fully informing sales reps to assist them in real selling, not just data recording and analys...

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