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Book Information
240 pages • hardcover • first pub 2016 • 3 editions
ISBN/UID: 9781101980675
Format: Hardcover
Language: English
Publisher: Portfolio
Edition Pub Date: 01 Mar 2016
Description
Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer ser...
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Content Warnings
240 pages • hardcover • 2016
ISBN/UID: 9781101980675
Format: Hardcover
Language: English
Publisher: Portfolio
Edition Pub Date: 01 Mar 2016
Description
Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer ser...
Community Reviews
Content Warnings