Take a photo of a barcode or cover
Read With Others
Book Information
224 pages • paperback • first pub 1998 • 4 editions
ISBN/UID: 9780838910214
Format: Paperback
Language: English
Publisher: ALA Editions
Edition Pub Date: 01 Jan 2010
Description
Assessing Service Quality puts customers at the center of the evaluation process. It provides cutting-edge measurement strategies and data collection methods to measure service quality in academic and public libraries. The authors examine service ...
Community Reviews
Content Warnings
224 pages • paperback • 1998
ISBN/UID: 9780838910214
Format: Paperback
Language: English
Publisher: ALA Editions
Edition Pub Date: 01 Jan 2010
Description
Assessing Service Quality puts customers at the center of the evaluation process. It provides cutting-edge measurement strategies and data collection methods to measure service quality in academic and public libraries. The authors examine service ...
Community Reviews
Content Warnings