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362 pages • first pub 1991 (view editions)
ISBN/UID: 9780963626844
Format: Paperback
Language: English
Publisher: Bestsellers Publishing
Edition Pub Date: 01 March 1991
Description
This book givers you detailed step-by-step knowledge that you can use in establishing profitable customer service strategies. The profit-producing capability of an organisation derives from impressions made by all employees upon the organisation's...
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362 pages • first pub 1991 (view editions)
ISBN/UID: 9780963626844
Format: Paperback
Language: English
Publisher: Bestsellers Publishing
Edition Pub Date: 01 March 1991
Description
This book givers you detailed step-by-step knowledge that you can use in establishing profitable customer service strategies. The profit-producing capability of an organisation derives from impressions made by all employees upon the organisation's...