The Control Theory Manager: Combining the Control Theory of William Glasser with the Wisdom of W. Edwards Deming to Explain Both what Quality is and what Lead-managers Do to Achieve it by William Glasser
The Control Theory Manager: Combining the Control Theory of William Glasser with the Wisdom of W. Edwards Deming to Explain Both what Quality is and what Lead-managers Do to Achieve it
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William Glasser
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The Control Theory Manager: Combining the Control Theory of William Glasser with the Wisdom of W. Edwards Deming to Explain Both what Quality is and what Lead-managers Do to Achieve it

William Glasser

160 pages • first pub 1994 (view editions)

informative inspiring medium-paced
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Glasser combines his control theory with the pioneering management ideas of W. Edward Deming to create a revolutionary new management style that could help all American businesses achieve maximum quality.

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