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Dealing with Difficult People (HBR Emotional Intelligence Series) by Harvard Business Review

HBR Emotional Intelligence

Dealing with Difficult People (HBR Emotional Intelligence Series)

Harvard Business Review

Audiobook edition 2h audio 2007

3 editions

user-added

nonfiction business psychology informative slow-paced
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At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to...

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