Crucial conversation by Kerry Patterson, Kerry Patterson, Joseph Grenny
Crucial conversation

Kerry Patterson, Kerry Patterson, Joseph Grenny

missing page info Add in missing page information 2001

57 editions

nonfiction business self help informative medium-paced
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Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation ba...

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