Terrific Five Star Customer Service: Learning about Excellent Service from Special People by Stan Toler, Keith Hawk
Terrific Five Star Customer Service: Learning about Excellent Service from Special People
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Stan Toler, Keith Hawk
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Terrific Five Star Customer Service: Learning about Excellent Service from Special People

Stan Toler, Keith Hawk

134 pages • first pub 2012 (view editions)

informative medium-paced
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Terrific is a book that focuses on special people with Down Syndrome in the marketplace. It is a unique approach to defining excellence in customer service in a day when there appears to be very little found anywhere. For certain, it makes no diff...

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