Managing Difficult Participants Pocketbook by John Townsend

Managing Difficult Participants Pocketbook

John Townsend

94 pages first pub 1994 (view editions)

nonfiction
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Description

A collection of 24 portraits of 'difficult' participants encountered on training courses and at meetings. Now in its second edition. Meet the Trapper, the Griper, the Silent Cynic, the Whisperer and their many friends. Learn how to cope with them ...

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