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![Satisfied Customers Seldom Sue: A Guide to Exceptional Customer Service in Long-Term Care [With CDROM] by Carol Marshall](http://65.108.96.136/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBOW42MEE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--c96683fd7a39d0dfb4d5d423830d960465250069/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RkhKbGMybDZaVjkwYjE5c2FXMXBkRnNIYVFJc0FXa0M5QUU9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--038335c90cf75c275ae4d36968ac417dc4a0a3e3/Satisfied%20Customers%20Seldom%20Sue-%20A%20Guide%20to%20Exceptional%20Customer%20Service%20in%20Long-Term%20Care%20%5BWith%20CDROM%5D.jpg)
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Book Information
251 pages • paperback • 1 edition
ISBN/UID: 9781601466297
Format: Paperback
Language: English
Publisher: Hcpro Inc.
Edition Pub Date: 01 Mar 2009
Description
Satisfied Customers Seldom Sue: A Guide to Exceptional Customer Service in Long-Term Care Carol Marshall, MA How satisfied are your residents? One satisfied resident could equal thousands of dollars of income for your facility.If one resident has...
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Content Warnings
251 pages • paperback
ISBN/UID: 9781601466297
Format: Paperback
Language: English
Publisher: Hcpro Inc.
Edition Pub Date: 01 Mar 2009
Description
Satisfied Customers Seldom Sue: A Guide to Exceptional Customer Service in Long-Term Care Carol Marshall, MA How satisfied are your residents? One satisfied resident could equal thousands of dollars of income for your facility.If one resident has...
Community Reviews
Content Warnings