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Book Information
288 pages • digital • first pub 1994 • 8 editions
ISBN/UID: 9780071807852
Format: Digital
Language: English
Publisher: McGraw-Hill
Edition Pub Date: Not specified
Description
Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior...
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288 pages • digital • 1994
ISBN/UID: 9780071807852
Format: Digital
Language: English
Publisher: McGraw-Hill
Edition Pub Date: Not specified
Description
Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior...