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315 pages • first pub 1999 (view editions)
ISBN/UID: 9780143118442
Format: Paperback
Language: English
Publisher: Penguin Group
Edition Pub Date: 02 November 2010
Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with ...
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315 pages • first pub 1999 (view editions)
ISBN/UID: 9780143118442
Format: Paperback
Language: English
Publisher: Penguin Group
Edition Pub Date: 02 November 2010
Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with ...