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272 pages • hardcover • 2 editions
ISBN/UID: 9781118954775
Format: Hardcover
Language: English
Publisher: Jossey-Bass
Edition Pub Date: 08 Dec 2014
Description
What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips--and can influence the purchase decisions and behaviors of million...
Community Reviews
Content Warnings
272 pages • hardcover
ISBN/UID: 9781118954775
Format: Hardcover
Language: English
Publisher: Jossey-Bass
Edition Pub Date: 08 Dec 2014
Description
What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips--and can influence the purchase decisions and behaviors of million...
Community Reviews
Content Warnings