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Dealing with Difficult Customers by Noah Fleming, Debra Margles, Shawn Veltman

Dealing with Difficult Customers

Noah Fleming, Debra Margles, Shawn Veltman

241 pages 2017

4 editions

nonfiction business informative fast-paced
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Description

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, ...

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